Shipping & Delivery Policy
At Ellison Toronto, we do our very best to deliver your order as quickly and carefully as possible.
Below you’ll find everything you need to know about our shipping and delivery process.
Order Processing Time
Orders are processed within 1–3 business days.
Once your order has shipped, you will receive a confirmation email including your tracking information.
Delivery Time
The average delivery time is 5–7 business days, depending on your location within Canada.
Please note that delivery times may be slightly extended during busy periods or due to customs procedures.
Shipping Method & Origin
To offer you carefully selected pieces at accessible prices, some items may ship directly from our international supplier.
Depending on your location, additional customs or import fees may apply.
Shipping Costs
Shipping costs are displayed at checkout.
The final amount depends on the weight of your order, delivery destination, and selected shipping method.
Delivery Responsibility
If tracking information confirms that a package has been delivered, responsibility transfers to the customer.
Please ensure your shipping address is entered correctly. Any address errors must be reported within 24 hours of placing your order.
Contact
If you have any questions about shipping, please contact us: